This is by far the best thing I've ever read about negotiation. It is equally relevant for the individual who would like to keep his friends, property, and income and the statesman who would like to keep the peace. --John Kenneth Galbraith....

Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken -- and without getting angry.

It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict -- whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of Harvard Negotiation Project, a group that deal continually with all levels of negotiations and conflict resolutions from domestic to business to international, Getting to Yes tells you how to:

Separate the people from the problem

Focus on interests, not positions

Work together to create opinions that will satisfy both parties

negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks" ...

In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation. In Beyond Reason, they show readers how to use emotions to turn a disagreement—big or small, professional or personal—into an opportunity for mutual gain....

In this revolutionary book, the mastermind behind Getting to Yes and Director of the Harvard Negotiation Project spells out basic techniques for dealing with conflict and applies them to one international problem after another, from the Middle East to Central Europe to Japan....

As a sequel and complement to Getting to Yes, Fisher offers a practical, straightforward approach to the long-range problem of sustaining relationships that can deal with difficulties as they arise....

Softcover....