From creating a safe learning environment to learning how to align your training to meet various learning styles, 10 Steps to Successful Training offers readers everything they need to deliver results....

Quickly create half-day, full-day, and multi-day workshops on improving negotiation skills--a five-step process: analysis, preparation, communication, proposal, and commitment. Each step requires employing specific skills and some people may move through the process more quickly than others. The boo...

Tough economic times demand more, not less attention to talent management. Six leading companies-CISCO, McDonald's, Avon, Liberty Mutual Group, Ciena, and Children's Healthcare of Atlanta- share how they have solved the talent management riddle and implemented successful solutions. The book chapters...

10 Steps to Successful Facilitation teaches readers everything they need to develop and execute a facilitation program in their organization. Learn how to effectively guide participants through the learning experience using 10 comprehensive steps that cover everything from developing a facilitation ...

When designing a training course, where does a subject matter expert (SME) start? Right here with this book. Designed as a workbook and procedure manual, this concise, easy-to-understand book guides "nontrainers" through the entire design, development, and delivery process and provides continued s...