10 Steps to Successful Facilitation teaches readers everything they need to develop and execute a facilitation program in their organization. Learn how to effectively guide participants through the learning experience using 10 comprehensive steps that cover everything from developing a facilitation program through dealing with uncooperative participants....

Train the Trainer is a four-volume collection, containing the best and most popular issues about the training process--from instructional design to ethics to evaluation. Train the Trainer volume 4 offers readers details on evaluation essentials, establishing evaluation criteria, understanding various test types and styles, how to measure training on-the-job, capturing behavior in the workplace, and demonstrating how training affects the bottom line. This volume includes the following 15 issues: Essentials for Evaluation Evaluating E-Learning Four Levels of Evaluation Level 1 Evaluation: Reaction and Planned Action Level 2 Evaluation: Learning Level 3 Evaluation: Application Level 4 Evaluation: Business Results Level 5 Evaluation: Mastering ROI Link Training to Your Bottom Line How to Collect Data Evaluation Data: Planning and Use Surveys from Start to Finish Using Electronic Surveys How to Conduct Focus Groups Testing for Learning Outcomes...

Whether you are leading a status meeting, a strategic planning session or a team kick off meeting 10 Steps to Successful Meetings teaches you everything you need to conduct efficient and effective meeting. This book will help you to quickly identify the meeting goals and required participants, develop a detailed meeting agenda and lead meetings effectively accomplish the defined goals and objectives....

The thought of giving a presentation often ranks at the top of the list of what people fear the most. 10 Steps to Successful Presentations provides readers with a proven 10-step process for developing and delivering an effective presentation based on real-world experience as well as observations of presentations that either wowed the audience or fell short of motivating participants....