There has never been an ECDL/ICDL Guide like this. 100 Success Secrets is not about the ins and outs of ECDL/ICDL. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about ECDL/ICDL's best practice and standards details. Instead, it introduces everything you want to know to be successful with ECDL/ICDL. This ECDL/ICDL book is designed to assist people at work, home or in study, establish Certification in ICDL/ECDL, a recognised standard for everyone who uses a computer in a professional or personal capacity. Individuals can choose how they wish to study for the tests - through TAFE, privately-run courses or self-study. ECDL/ICDL certification informs current and prospective employers that you possess competency in fundamental IT skills. Most importantly, you will gain self-confidence from knowing you can use a PC and a variety of standard computer software applications. Benefits of ECDL/ICDL Certification are: Increase your confidence to participate in the global digital society, Improve the quality of your life by gaining a better working knowledge of computers, Increase your value in the workplace by possessing a valuable credential, Establish a solid range of basic computer skills on which to increase your computer literacy.