Management of Insurance Operations examines methods of managing the risks, opportunities and challenges associated with individual functions within insurance operations. It examines the effects of the combination of such activities and the type of business an insurance organization transacts, the nature of its operations structure and its market position.

Topics Include:

* Insurance: basic principles
* Strategic Planning in insurance operations
* Commonly applied insurance strategies
* Introduction to the value chain
* Insurance products
* The management of the front end
* The management of underwriting, claims, reserves