Formerly, Technical Writing, 5th edition, the new 6th edition embraces the multidimensional aspects of a technical communicator. By incorporating a process approach to writing many different technical documents (email, web pages, blogs) coupled with scenarios to bring to life real-world challenges, the text allows students to write successfully. Updated technology tips include the most up-to-date software applications (Microsoft Word 2007 and Vista 2007). The authors' student-friendly style engages students in the writing process and encourages hands-on application as well as discussions about ethics, audience identification, electronic communication, and the role of technical writing in the workplace.