The authors of the bestsellers The Oz Principle and Journey to the Emerald City present the third book in their accountability trilogy, in which they clearly explain how to hold others accountable for results utilizing their patented model of communicating expectations, along with a number of other practical tools that are easily remembered and applied.

The authors of the bestsellers The Oz Principle and Journey to the Emerald City present the third book in their accountability trilogy, in which they clearly explain how to hold others accountable for results utilizing their patented model of communicating expectations, along with a number of other practical tools that are easily remembered and applied.