Ronald A. Heifetz, professor at the John F. Kennedy School of Government, presents clear, concrete strategies for anyone who needs to take charge--no matter what the organizational conditions. Drawing on a dozen years of research among business leaders and politicians, Heifetz demonstrates what one must do--and avoid doing--to be a leader in an age without easy answers.

Ronald A. Heifetz, professor at the John F. Kennedy School of Government, presents clear, concrete strategies for anyone who needs to take charge--no matter what the organizational conditions. Drawing on a dozen years of research among business leaders and politicians, Heifetz demonstrates what one must do--and avoid doing--to be a leader in an age without easy answers.