A.J. Adams

A.J. Adams

סופר


1.
Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right, A.J. Adams proves that customers will do anything they can to put that motto to the test.

Readers get a collection of insights and stories from the popular Web site NotAlwaysRight.com. The book and site showcase customer-relations horror stories everyone can relate to. No matter what side of the counter you're on, there are hilarious tales about everything that can go wrong between the customer and retail or service provider. Whether it's a confrontation in the drive-through over not enough fries or arguing over a one-cent price difference on milk, this book proves the principle of "the customer is always right" can be dead wrong.

From groaning, to intense complaining, to situations that leave workers asking, "Are you serious?," readers will enjoy these hilarious tales of customers gone wrong....


2.

In this unprecedented book, A.J. Adams uses self-deprecating humor, entertaining anecdotes, and frank descriptions to introduce readers to the complete Alcoholics Anonymous 'undrunk' lifestyle. Beginning with the story of his first AA meeting, he takes the mystery out what goes on behind closed doors, in order to encourage addicts who are reluctant to get help walk through them. "My eyes wandered around the room, taking in the strange collection of humanity seeking to claim me as a fellow sufferer. If variety is the spice of life, this crowd was the jambalaya of affliction."

Adams addresses the journey through detox and treatment, offering his own struggle of coming to terms with his alcoholism. He then presents a user-friendly history and introduction to AA, the Steps and Traditions, all punctuated by honest descriptions of his own transformation to "getting" the program. Included are translations of AA lingo designed to put newcomers at ease.

Undrunk was written for reluctant newcomers and those who think they might have a problem, dispelling misconceptions that AA is cult-like, secretive, campy, earnest, religious, or lowbrow. It offers family members of alcoholics an accessible tool to encourage their loved ones to get help, and it gives AA members a handy means to encourage newcomers to come back.

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