Never are we more concerned with getting it right than when writing to one who has suffered a loss. In My Deepest Sympathies--, letter-writing guru Florence Isaacs guides us through the ins and outs of offering comfort and support with short yet meaningful notes that will long be remembered by their recipients. She offers guidelines for diverse situations, with sample letters to draw on, so that it's easy to strike the appropriate tone every time.
        
Isaacs explains that the individual circumstances help determine what's appropriate to say in a sympathy note, and she provides specific techniques for a wide range of relationships, from the death of a coworker's spouse to the loss of a friend's elderly parent from Alzheimer's. She also addresses complex situations like the death of an ex-wife, an estranged sibling, or a longtime companion. She even includes thoughtful words for the death of a pet.

Whether it's for a blank note or a few extra lines on a card, Isaacs's advice runs the gamut from personal to professional. And she explains how to provide real help to the bereaved by making phone calls, running errands, or simply lending an ear. Information on funerals, memorial services, and proper etiquette when someone of a different culture has died will help readers avoid missteps in potentially awkward situations. Isaacs closes with techniques for effective eulogies, plus a special appendix of actual eulogies that illustrate ways in which readers can memorialize a loved one for family and friends.
        
Filled with practical information, My Deepest Sympathies-- makes it simple to say and do the right thing at difficult times....

Have you ever walked alone into a room of chattering people and felt nervous? Is the idea of attending a wedding or job interview where you won't know many people intimidating? The art of conversation is a necessary skill for navigating life’s social and business occasions, and with practice you can develop the ability to easily talk to people. What Do You Say When ... is a smart, useful tool that helps you assess all situations and approach people with confidence.

When you can chat easily and know the right things to say, you not only feel more relaxed, but also make others feel comfortable. What Do You Say When ... provides a complete guide to conversation in a variety of circumstances. It teaches the basics, plus helpful rules that work anywhere and with anyone—at cocktail parties, dinners, charity benefits, job interviews, conferences and conventions, dates, and even at family reunions and other gatherings.

Also covered are can’t-fail conversation openers and strategies for expanding conversation and getting to know casual social or business contacts better. You’ll learn how to find appropriate words for difficult times, such as a friend’s divorce, illness, or job loss, or when someone’s loved one has died. Included, too, are tips on teaching your children to converse politely.

Filled with examples, ideas, and practical advice, What Do You Say When ... helps you master one of life’s most essential skills....

Do you ever sit down to write a special note and feel at a loss for words? How many times have you found yourself suddenly stuck without a card for an important occasion? The Art of Correspondence ensures that you’ll always have the right words and stationery at the right moment. Including an etiquette booklet and sophisticated cards, this writing set will help you express your very best.

This correspondence collection includes:
The Art of Correspondence Etiquette Booklet
12 note cards
12 correspondence cards
24 envelopes
8 sheets of sticker greetings and seals for customizing your cards.

The Art of Correspondence Etiquette Booklet includes advice and excerpts from the book Just a Note to Say…The Perfect Words for Every Occasion by Florence Isaacs....